Delivery

Shipping your package

Packages are generally shipped within a maximum of 2 days after receipt of payment for products in stock and within 2 to 14 weeks, depending on the date mentioned on the product sheet, for pre-order products.

They are shipped via Colissimo with a tracking number and delivered without signature or by Mondial Relay with a tracking number. We send you a link to track your package online.

Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while transport costs vary depending on the total weight of the package.

All items in the same order are delivered at the same time . If you have an emergency and want your items delivered to you separately, you must, in this case, make 2 separate orders.

We cannot combine two orders placed separately and shipping charges apply to each order.

Your package is shipped at your own risk, but special attention is paid to fragile items. The box dimensions are appropriate and your items are properly protected.

Nous vous offrons la possibilité de prendre RDV en Zoom ou au Showroom pour créer ensemble la robe de vos Rêves pour votre mariage ou pour célébrer une occasion spéciale.

Chez Elleanor de Provence, notre méthode repose sur l’écoute, la personnalisation et un savoir-faire artisanal unique. Tout commence par un premier rendez-vous privé, où nous prenons le temps des essayages mais aussi de comprendre vos envies, votre personnalité et votre vision.

À partir de cet échange, nous esquissons un design sur-mesure, pensé uniquement pour vous.

Aussi, nous cherchons toujours une proposition qui respecte votre budget. Nos robes Collection Grand-Jour commencent à 850 euros et nos ensembles Cérémonie commencent à 500 euros.

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